When you’re having trouble with our Prevent Direct Access Gold, “Debug Logs” could give you a hint of what might go wrong or otherwise help us speed up the troubleshooting process.
Once this settings option is enabled, here are what happens:
- Helpers tab appears in PDA Gold Settings page
When your original and/or private links don’t work as expected, there could be something wrong with your .htaccess rules (for Apache servers only). This option allows you to double-check whether our rewrite rules are inserted correctly on your .htaccess file.
- Protected file URLs have an added time parameter
A unique time parameter is added at the end of all protected file URL, e.g. http://bwps.us/wp-content/uploads/_pda/2018/09/Avatar.png?t=5bb4321f1252a. This helps stop browser caching when testing its access permission.
- Error logs appear under PDA Gold Status/Logs.
Our plugin also logs down both warning and fatal errors occurring on your website. Please attach the latest log files when contacting us for support.
Please note that non-sensitive data is tracked.